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    Terms of Use

    Acceptance Of Order

    • All orders are accepted subject to our standard delivery terms. If for any reason 135promos.com, Inc. can not meet the required delivery, you will be contacted by a 135promos.com representative via email or phone.
    • Payment with an accepted credit card must be submitted at the time of order.
    • 135promos.com, Inc. will accept no changes to the order unless done so in writing and confirmed by 135promos.com, Inc in writing.
    • Quotations issued by 135promos.com, Inc. are for price and delivery only and do not guarantee automatic acceptance of order. All orders will be subject to 135promos.com's credit terms and acceptance. A pre-payment may be required depending on size and amount of the order.

    Camera-Ready Art

    • Electronic Artwork must be supplied as an IBM PC EPS or TIFF File. 135promos.com, Inc. will reduce the art to fit on the required product.
    • Flat, sharp, black & white line-art on glossy, photographic material. For multi-colored imprints, color separated art with registration marks is required.
    • All other forms of art material sent will not be regarded as camera-ready art and a charge of $25.00 [G] per color will be applied. Additional changes will be charged at $25.00 [G] per 1/2-hour for art that needs more than one half hours work.
    • Art will be held on file for a period of 24 months.
    • Each decoration method requires its own setup charge.

    Pricing

    • For pricing on orders exceeding $25,000, please email Customer Service.
    • 135promos.com, Inc. reserves the right to ship up to 3% over or under the quantity ordered. Over-runs will be invoiced at actual price.

    Website Pricing

    • Due to price fluctuations, prices in this website are subject to change. Please visit 135promos.com for current pricing. Pricing errors can and do occur. In the advent of a pricing error 135promos.com will notify distributor of such error and offer distributor to purchase product at the corrected price. If corrected price is not accepted order will be canceled.

    Production

    • The standard production time is approximately 5 business days up to catalog end quantity and begins after artwork and credit are approved. Larger orders may require additional production time. Additional time will be required if credit card is not accepted for the total amount of order. Should there be any unforeseen problems to meet your required delivery date on receipt of your order, you will be notified via email or phone by a 135promos.com representative.
    • All orders will receive a paper proof. Paper proof must be accepted in writing prior to production of order.
    • Any changes to an order once production has been started will incur charges for work done up to that point.
    • No cancellations will be accepted unless sent by email to Customer Service and confirmed by 135promos.com, Inc. in writing.

    Shipping

    • All prices shown on the website are F.O.B., Tustin, CA. Postage, shipping and handling charges will be added to the final invoice.
    • 135promos.coms policy is to insure all shipments on behalf of the Distributor at the value of the merchandise invoiced by 135promos.com, Inc. when shipped on 135promos.coms account and will be included in the shipping charges. All claims must be made within 5 days from receipt of the merchandise. A representative from the carrier that delivered the merchandise must inspect any carton that has been opened or damaged before a claim can be filed.
    • All shipments will be insured unless stated clearly on your order that insurance is not required. Insurance is at $.75 per $100 of value and $4.50 per package for handling.
    • Orders shipped using 3rd party freight accounts will be shipped F.O.B., Tustin, CA. All orders shipped using 3rd party freight accounts are uninsured by Logomark and delivery is the full responsibility of the company providing the 3rd party freight account.
    • 135promos.com can only guarantee the delivery date at the time the merchandise leaves our warehouse. We are not responsible for carrier or en-route delays.
    • Most orders will be shipped via FedEx using the exact method selected at the time of order.
    • A drop-shipment charge of $5.00 [G] on each shipment after the first shipment will be applicable.

    Returns

    • Merchandise found to be incorrect due to 135promos.coms error will be replaced at no cost if returned within 10 days of receipt of the merchandise. A written authorization from 135promos.com, Inc. is required prior to any returns. Merchandise returned with no such authorization will not be accepted and will be returned to sender. No credit will be issued for merchandise that is not authorized to be returned to 135promos.com, Inc.

    Trademark Notice

    • The artwork, designs and trademarks imprinted on the products displayed herein are reproduced only as examples of the type and quality of decorated products available. They are not intended to represent that the products are either endorsed by, or produced for the owners of the artwork, design or trademark.

    Copyright Notice

    • All the copy or material submitted by the customer for the use in producing items ordered, whether or not artwork by the factory is required therewith, will be accepted by the factory as being submitted in full compliance with all applicable laws regarding trademark, service mark, copyright, right of privacy, patent or similar protection.

      The customer, by submitting such copy of other material, represents that the use thereof by the factory on the items ordered will not violate any laws, and 135promos.com, Inc. hereby disclaims any liability for compliance with such laws in the use of the customers copy or material.

      The customer hereby agrees to hold the factory harmless to any damages, costs and/or expenses when they arise under all such laws as consequence of the factorys use of said copy or other materials of the operations undertaken by this agreement.

    California Proposition 65

    • All 135promos.com products meet applicable federal safety and warning requirements as enforced by the U.S. Food and Drug Administration and the Consumer Product Safety Commission. California Proposition 65, otherwise known as Safe Drinking Water and Toxic Enforcement Act of 1986, states that products shipped to California must display consumer product warnings informing users of chemicals known to the state of California to include carcinogens or reproductive toxins unless such chemicals are not present or are present below established Safe Harbor Levels (harmful concentrations of known California Proposition 65 chemicals).

      135promos.com has fully tested all of our decorating and printing inks used to decorate products in the USA. Although these independent findings show that our inks do not contain chemicals at concentrations that would require a California Proposition 65 warning label, California Proposition 65 has not fully established Safe Harbor Levels for all materials used in all 135promos.coms products. For interested parties, 135promos.com may be able to provide, upon request, certification of independently tested concentrations of specific chemicals for specific products. In addition, 135promos.com clients may request that the label below be applied to their products prior to shipment, ensuring compliance with California Proposition 65 regulatory requirements:

      WARNING: This product may contain chemicals known to the state of California to cause cancer, birth defects or other reproductive harm. 135promos.com works hard to comply with California Proposition 65 as well as other safety measures and environmental procedures, and is honored to partner with companies determined to lessen the impact of chemicals in our community. For a plain language explanation of California Proposition 65, please visit ca.gov Office of Environmental Health Hazard Assessment.